FSB Innovation Award For Bruce’s Doggy Day Care
Cobham & Ripley Surrey-based dog crèche company has scooped a top business award.
Bruce’s Doggy Day Care was crowned winner of the Business & Product Innovation category at the South East area finals of the 2018 FSB (Federation of Small Businesses) Celebrating Small Business Awards. The ceremony took place on 6 March at Sandown Park Racecourse in Esher, Surrey. The business will now go forward to the national finals in London in May.
Bruce’s Doggy Day Care was recognised for building its own pioneering doggy day care app and industry-leading technology suite. It includes cloud-based CRM (customer relationship management) software, a doggy bus driver iPad app and a customer iPhone App. Key features allow staff and customers to edit services, receive real-time notifications, upload and download real-time photos of dogs, engage in feedback and communication, view and pay invoices, perform photo editing, and much more.
Launched last year, the company’s innovative products have captured the attention of the pet and technology industries. Since then, managing director Bruce Casalis has regularly spoken about them in the media and at national events such as the Pet Industry Federation Forum, and the Daily Telegraph Digital Enterprise Network Conference.
Bruce Casalis, managing director, Bruce’s Doggy Day Care, said:
“This is fantastic news. I’m delighted we’ve won this award. Our business has grown at a rapid pace in recent years and this technology has allowed it to expand with ease. I believe our innovative technology is now one of the largest-scale pet booking platforms globally.”
Bruce founded the business in 2009 with just a couple of huts and a few acres. He now employs 48 people and runs two sophisticated purpose-built sites totalling 30 acres which care for over 600 dogs. The canine customers are collected in air-conditioned doggy buses from their homes in catchment areas around London and Surrey. They spend the day at the Bruce’s Doggy Day Care facilities before being driven home again tired and happy.
Further information on the FSB Celebrating Small Business Awards can be found here.
Bruce’s Doggy Day Care is a multi-award-winning business running two dog crèche centres in Cobham and Ripley, Surrey. Each site provides many acres of lush private countryside with fully fenced fields, swimming pools, agility courses, trampolines, heated indoor areas, gazebos, and grooming parlours. All enjoyed by Bruce’s Doggy Day Care canine customers under the constant supervision of owner Bruce Casalis and his 48-strong team.
Founded by Bruce in 2009, the business’s catchment area is Surrey and south west London. Dogs are collected and returned home from these areas in special doggy buses, and offered a variety of services including full and half day care, boarding and pet sitting, puppy care and socialisation, and grooming.
Bruce’s Doggy Day Care has been nominated for and won a number of awards including the Business Innovation Awards, Pet Industry Federation Awards, Toast of Surrey Business Awards, South London Business Awards, London Business Awards, Wandsworth Business Awards, Real Business Disrupts and Everline Future 50 list, SME Surrey Business Awards, SME National Business Awards, and FSB Celebrating Small Business Awards.
Areas covered by Bruce’s Doggy Day Care Services
*Surrey: Bookham, Claygate, Cobham, Epsom, Esher, Fetcham, Guildford, Horsley, Oxshott, Pyrford, Ripley, Stoke d’Abernon, Thames Ditton, Walton, West Byfleet, Weybridge, Woking.
**South west London: Balham, Barnes, Battersea, Chiswick, Clapham, Fulham, Kew, Putney, Raynes Park, Richmond, St Margarets, Streatham, Surbiton, Teddington, Tooting, Twickenham, Wandsworth, Wimbledon.
